On-location tyres
Stranded on a Richmond road with a ruined tyre
Hazard lights, a flap of rubber, and a lane you would rather not occupy. That is the usual scene. We treat it as a roadside job: find you, make the car safe to work on, and put a proper tyre on so you are not waiting for a transporter you did not need.
What that means in practice
- Pin a landmark: Kew Green, Richmond Circus, the Teddington lock end — we use what you can see
- Night attendance as well as daylight, when the situation is genuine
- We will not drive you onto a shredded tyre ‘just to get to a depot’
- If the wheel itself is bent, we say so rather than hanging a new tyre on junk
Questions we get
Should I stay in the car?
On a fast dual carriageway, get everyone out on the nearside and behind the barrier if there is one. On a quiet Richmond side street, staying in the vehicle is usually fine. Tell us which it is.
What if you cannot fit a tyre there?
Tight mews, yellow lines with a bus behind you, or a smashed rim: we recover instead. You hear that choice before we start the wrong job.