Battery help

A dead battery on a Richmond morning

Lights left on outside a Barnes terrace, or a car that sat through a cold week on Richmond Hill. We come with boost kit, not a set of cables and a hope. If it fires and then immediately dies, the battery is probably done — we will say that rather than bouncing it all week.

What that means in practice

• Boost at the kerb, including early jobs before people need the car for work
• We look at age and behaviour, not only whether it cranked once
• If a replacement battery is the actual fix, you hear it before we leave
• Parking sensors and stop-start cars: we treat the electrics with some care

Questions we get